Shipping Policy

Thank you for shopping with Rosselle Studio.

We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

During product launches, promotions, or high-volume periods, processing times may be slightly extended.

Shipping Times

Estimated delivery times are as follows:

Pakistan

Standard Shipping: 2–5 business days

International Orders

Standard International Shipping: 7–15 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, carrier delays, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Any free shipping promotions will be clearly displayed on our website during eligible periods.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 24–48 hours for tracking updates to appear after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout.

Rosselle Studio is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address details provided by the customer.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Rosselle Studio is not responsible for lost, stolen, or misplaced packages.

If you believe your package has been lost in transit, please contact us and we will do our best to assist you in locating it.

International Duties & Taxes

For international orders, customs duties, import taxes, and other fees may be charged by your local customs authority.

These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.

Delayed Deliveries

While we strive to meet all estimated delivery times, delays may occasionally occur due to courier services, customs inspections, weather conditions, or other unforeseen circumstances.

Rosselle Studio cannot guarantee specific delivery dates and is not liable for delays caused by third-party shipping providers.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photographs of the package and product.

We will review the issue and work toward an appropriate resolution.

Contact Us

If you have any questions regarding your shipment or order status, please contact:

Rosselle Studio
Email: studiorosselle@gmail.com